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RENTAL
POLICIES
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The cabin is
located in the golf, swim & tennis community of
Innsbruck in Helen,
Georgia. |
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CHECK-IN TIME |
After
4:00 pm CHECK OUT
-
11:00 am |
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SMOKING POLICY |
SMOKING IS NOT PERMITTED inside the cabin. You may smoke outside but please do not litter. |
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PET POLICY
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Pets are permitted
only with
prior approval. However, the maximum amount of pets allowed is two (2). Each furry family member needs to send $25.00. Please make sure you have them on a leash due to the
wildlife in the area. Pet owners are responsible for cleaning up
of any/all pet refuse. All pets must be up to date on rabies
vaccinations and all other vaccinations. Please make sure your animals
are free from fleas and ticks before staying in the cabin. These are
the sole responsibility of the pet owner. We, as owners, assume no
responsibility for illness or injury that may incur to pets while on the premises. |
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MINIMUM AGE |
We will not rent to vacationing
students or singles under 25
years of age unless accompanied by an adult guardian or parent.
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DEPOSIT |
A
damage/reservation deposit of $200 is required. This must be received within
seven (7) days of booking the reservation. The deposit automatically
converts to a security/damage deposit upon arrival. The deposit is NOT
applied toward rent; however, it is fully refundable within (14) days of
departure, provided the following provisions are met. No damage is done to
cabin or its contents, beyond normal wear and tear. This includes the hot
tub and the pool table. A full list will be in your written agreement.
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MAINTENANCE |
It is impossible to guarantee that all appliances, hot tubs, heaters,
fireplaces, etc., will be in working order 100% of the time. We do guarantee
to make every effort to correct any problem as soon as possible. Please call
us at (404) 786-0629 if there are any problems. Non-emergency
maintenance issues will be handled during normal business hours. |
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PAYMENT |
An advance payment equal
to 50% of the rental rate is required 60 days before arrival. The advance
payment will be applied toward the cabin rent. Please make payments in the
form of traveler’s checks, bank money orders, cashiers checks or personal
checks payable to J&L Rental Properties. The advance payment is not a damage
deposit. The BALANCE OF RENT is due seven (7) days before your arrival date.
All rentals require a $100.00 cleaning fee. |
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CANCELLATIONS |
A fourteen (14) day
notice is required for cancellation. Cancellations that are made more than
fourteen (14) days prior to the arrival date will incur no penalty.
Cancellations or changes that result in a shortened stay, that are made
within fourteen (14) days of the arrival date, forfeit the full advance payment and
damage/reservation deposit. Cancellation or early departure does not warrant
any refund of rent or deposit.
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NO SHOWS |
Your credit card will be charged the total
amount of your reservation for "NO SHOWS." |
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MAXIMUM
OCCUPANCY |
The maximum
number of guests for the cabin is limited to eight (8) persons. |
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MINIMUM STAY |
This property requires a two (2)
night minimum stay.
Longer
minimum stays
may be required during holidays and Oktoberfest. If a rental is taken for less than
two (2) days, the guest will be charged the two-night rate. |
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INCLUSIVE FEES |
Rates include
a one-time linen-towel setup. Fees for using the swim and tennis amenities
are included. However, golf fees are not included. |
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RATE CHANGES |
Rates subject
to change without notice. |
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FALSIFIED RESERVATIONS |
Any
reservation obtained under false pretense will be subject to forfeiture of
advance payment, deposit and/or rental money, and the party will not be
permitted to check in. |
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WRITTEN
EXCEPTIONS |
Any exceptions
to the above mentioned policies must be approved in writing in advance.
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STORM
POLICY/ROAD CONDITIONS |
No refunds
will be given for storms. Mountain roads can be curvy and steep. Innsbruck
plows the paved roads when snow or ice occurs. However, we highly recommend
four wheel drive and/or chains during the snow months. We do not refund due
to road conditions. |
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ITEMS LEFT
BEHIND |
We are not
liable or responsible for items left behind, lost, or stolen. If you leave
an item after checking out and wish to have it returned, please call us as
soon as possible. We will work with you in trying to reach a solution for
return. |
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LEGAL DISCLAIMER |
We, as owners,
are not responsible for any accidents, injuries or illness that occurs while
on the premises or its facilities. The Homeowners are not responsible for
the loss of personal belongings or valuables of the guest. By accepting this
reservation, it is agreed that all guests are expressly assuming the risk of
any harm arising from their use of the premises or others whom they invite
to use the premise. |
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